Privacy Policy
Last Updated: June 2026
Welcome to Dark Devos. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website and purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
When you place an order, create an account, contact us, or subscribe to our services, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information
- Order History
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Time and Date of Visit
- Referral Sources
- Cookies and Similar Technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver products and services
- Provide customer support
- Communicate order updates
- Improve website functionality
- Personalize user experience
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional communications (only if you have opted in)
3. Payment Security
We do not store complete payment card information on our servers.
Payments are processed through secure third-party payment providers that comply with industry security standards. We encourage customers to review the privacy policies of these payment providers.
4. Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Maintain shopping cart functionality
- Analyze website traffic
- Improve user experience
- Support marketing and advertising activities
You can disable cookies through your browser settings; however, some website features may not function properly.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information with:
Service Providers
Trusted third-party companies that assist with:
- Payment processing
- Shipping and delivery
- Website hosting
- Analytics services
- Marketing services
Legal Requirements
We may disclose information when required by law or when necessary to:
- Comply with legal obligations
- Protect our rights
- Prevent fraud or abuse
- Protect customer safety
6. Product Privacy and Discreet Packaging
Dark Devos understands the importance of privacy.
Orders may be shipped in discreet packaging without revealing product contents whenever possible. Product descriptions shown on shipping labels may be generalized to maintain customer privacy and comply with shipping requirements.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Provide customer support
- Comply with legal, tax, and accounting requirements
- Resolve disputes
- Enforce our agreements
8. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
- Request a copy of your personal data
To exercise these rights, please contact us using the information below.
9. Marketing Communications
If you subscribe to our newsletter or promotional communications, we may send updates regarding:
- New products
- Promotions
- Discounts
- Company news
You may unsubscribe at any time by following the instructions included in the communication or contacting us directly.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing any information.
11. Data Security
We implement reasonable technical and organizational measures to protect your information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
12. Children's Privacy
Our products and services are intended only for individuals who are at least 18 years old or the legal age of majority in their jurisdiction.
We do not knowingly collect personal information from minors.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Dark Devos
Email: info@darkdevos.lk
Phone: 074 254 0610