Terms & Conditions

Last Updated: June 2026

Welcome to Dark Devos. These Terms and Conditions govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.

1. General Information

Dark Devos is an online retailer specializing in adult wellness products, intimate accessories, and lingerie. By using our website, you confirm that you are legally permitted to purchase and use our products in your country or region.

2. Age Restriction

You must be at least 18 years old (or the legal age of majority in your jurisdiction) to access, browse, or purchase products from our website. By placing an order, you confirm that you meet this requirement.

3. Products and Availability

All products displayed on our website are subject to availability.
We reserve the right to discontinue, modify, or replace products without prior notice.
Product images are for illustrative purposes only. Actual products may vary slightly in appearance, color, or packaging.

4. Pricing and Payments

All prices displayed on our website are subject to change without notice.
We reserve the right to correct any pricing errors or inaccuracies.
Orders will only be processed once payment has been successfully received and verified.
We may refuse or cancel any order suspected of fraud, unauthorized activity, or pricing errors.

5. Order Acceptance

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order. We reserve the right to:

Refuse any order.
Limit quantities purchased.
Cancel orders due to stock shortages, payment issues, or suspected fraudulent activity.

6. Shipping and Delivery

Delivery times provided are estimates only and are not guaranteed.
We are not responsible for delays caused by courier services, customs processing, natural disasters, or circumstances beyond our control.
Customers are responsible for providing accurate shipping information.
Additional customs duties, taxes, or import charges imposed by local authorities are the responsibility of the customer.

7. Returns and Refunds

Due to the intimate nature of our products and for hygiene and safety reasons:

Opened, used, or unsealed products cannot be returned or exchanged.
Returns may only be accepted for defective, damaged, or incorrectly supplied products.
Any return request must be submitted within 3 days of receiving the product.
Proof of purchase and supporting photographs may be required.

Approved refunds will be processed using the original payment method whenever possible.

8. Privacy and Discretion

We value your privacy.

Orders are shipped in discreet packaging without revealing product contents.
Customer information is handled in accordance with our Privacy Policy.
We do not sell or share customer information with third parties except where necessary for order processing, delivery, legal compliance, or payment processing.

9. User Conduct

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Upload harmful code, viruses, or malicious software.
Misrepresent your identity or provide false information.

10. Intellectual Property

All website content, including text, graphics, logos, images, product descriptions, designs, and branding, is the property of Dark Devos and may not be copied, reproduced, distributed, or used without prior written permission.

11. Limitation of Liability

To the fullest extent permitted by law:

Dark Devos shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our products or website.
Customers are responsible for using products safely and according to any provided instructions.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.

12. Warranty Disclaimer

Unless otherwise required by law, products are provided "as is" and "as available" without warranties of any kind, whether express or implied.

13. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of the Democratic Socialist Republic of Sri Lanka.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

14. Changes to Terms

We reserve the right to update, modify, or replace these Terms and Conditions at any time. Changes become effective immediately upon publication on this website.